The choices companies make today—where they invest, how they design experiences and how they build trust—will determine their relevance and growth for years to come. We see three essential actions service leaders must take. Now is the time to fix customer service.
As campuses grow more complex and student expectations rise, universities are under pressure to deliver smarter, more connected experiences. But too often, students waste time searching for available study spots, classrooms sit empty due to scheduling inefficiencies, and resources are consumed without being truly needed.
HVAC systems hum away on fixed schedules, cleaners tidy empty rooms, and meeting spaces sit booked but unused. It’s so common that most facility teams barely notice it anymore.
Every day, your building generates valuable data – from POS transactions and HVAC usage to security logs and occupancy counts. The problem?
Running a single store comes with enough challenges – but operating hundreds or even thousands of stores across multiple countries takes complexity to another level. Consistency, accuracy, and efficiency become non-negotiable.
We are excited to announce that Qmatic has achieved renewed ISO 9001:2015 and ISO/IEC 27001:2022 certification for our quality management and information security systems.
Q4 is the most crucial time of the year for many businesses. With the holiday season, year-end sales, and increased customer traffic, preparation is key to maximizing profits and ensuring smooth operations. The secret weapon? People counting technology.
Healthcare is at the cusp of a profound transformation. Demographic shifts, increased mental health challenges, digital acceleration, and the rise of value-based care are pushing health systems to rethink how care is delivered and experienced. Patients today expect more than treatment—they expect clarity, continuity, and dignity. At Qmatic, we have been part of this evolution…
Summer is here! While the sunny season brings vacations, heatwaves, and fluctuating customer traffic, it can also pose challenges for businesses trying to maintain productivity. Whether you’re managing a retail store, an office, or a public space, understanding how people move through your business can help you optimize operations and keep things running smoothly.
Consumers still prefer to shop in physical retail stores. Instead of closing them, retailers should reconsider the purpose of the store. Read more.
