Global Powers of Retailing 2019(Study – 30 min)

Welcome to the 22nd edition of Global Powers of Retailing. The report identifies the 250 largest retailers around the world based on publicly available data for FY2017 (fiscal years ended through June 2018), and analyzes their performance across geographies and product sectors.

Transforming the customer journey in-branch at the Post Office

The Post Office is the UK‘s largest retail network and the largest financial services chain in the country with more branches than all of the UK’s banks and building societies put together. It also has growing direct channels such as contact centres and online.