experience? We have
Share your customer centricity with your employees. QBoard is the ultimate team management app for retail businesses.
What does xbot mean?
Nowadays the role of robots is more and more increased to perform monotonous tasks to be automatized in order to help humans’ needs, making their lives easier. The so-called xBoT – modelled on them – could assist in the automation of data service tasks. Each xBoT is designed by unique client demand. According to needs, every created xBoT runs in HQ – the source systems – from where it is able to display all visualized data even by a mobile application.
With QBoard you can
Tie team KPIs to CX objectives
Your Qmatic Orchestra solution gives you great insights about how you can improve your service levels. QBoard lets you convert these insights into KPIs for the relevant teams. You can view team performance as well as individual performance against personal/team level KPIs
Manage multiple stores across geographies
The QBoard app gives you the versatility to switch between regional performance and store-wise performance split in just a touch of a button.
Evaluate employee performance effectively by comparing actual data against custom-set KPIs. Streamline employee rewarding, promotions etc. and see real growth in staff motivation levels
Communicate with your teams effectively. Flag any issues and resolve any conflicts within seconds, even when you are on the move. Provide feedback to your teams in real-time.
What’s more, visualize
data to drive impact
Visual information is interpreted at least 60.000
times faster than a textual one.
Of the human brain can process
Of the human
communication is visual.