Every customer journey, as simple as it looks, happens in a more and more complex ecosystem. Think about your last online purchase: You interacted with an online store, on your computer or your mobile, and got your order delivered at home as planned. Simple?
According to Honor’s research made by Canalys, the number of shipped smart devices in the world would exceed three billion units by 2023, including smartphones, computers, tablets, smart bracelets, smart speakers and earphones. With its 500 million shipped units, the European market will have 17% of this total by 2023, being the third largest market…
While the world has been watching the revolutionary innovations, and has been guessing when the big inventions would start commercially, the experts of SAP focus on invisible, though major changes at the levels of corporate, business and social operations. SAP experts don’t exclude the emerge of a ‘New World Order’, but we could see many…
Learn how to remain competitive in the digital economy by becoming a “Digital Innovation Factory” that produces software as well as consumes it:
Deloitte’s 11th annual Tech Trends report provides insights and inspiration you will need for the digital journey ahead. Several of this year’s trends are responses to persistent IT challenges. Others represent technology-specific dimensions of larger enterprise opportunities. All are poised to drive significant change and transform business in unpredictable ways.
IN 2020, THE next stage of digital’s evolution welcomes us with the promise of emotionally intelligent interfaces and hyperintuitive cognitive capabilities that will transform business in unpredictable ways. Yet as we prepare for the coming decade of disruptive change, we would be wise to remember an important point about yesteryear’s leading-edge innovations.
New breakthroughs promise emotionally intelligent interfaces and hyperintuitive cognitive capabilities. Can we architect systems that will both find the business value in tomorrow’s tech trends and remain viable for decades?
We calculated it for you — at least if you are in one of the 15 industries that our new report “How Customer Experience Drives Business Growth, 2019” features. And if you aren’t, check out how we calculated the upside of CX (see below) so you can apply the same logic in your firm.
Augmented reality, digital clothing, blockchain – some buzzwords at fashion industry this year. In line with that, the demand for the digitalization of the services increases. According to the article of Vogue Business, the last year was mainly about technology developments at fashion companies, so to serve the changed needs. By the spread of 5G,…
Hyperautomation, blockchain, AI security, distributed cloud and autonomous things drive disruption and create opportunities in this year’s strategic technology trends.