Digital Content Management
for you!
Let the shopping or the office routine be a pleasure!
The solution of Digital Content Management (Digital Signage, DS) in public spheres for defined target group is the most efficient method of presenting the variable, requiring immediate updated information.
Our solution
The service is so complex, it gives you:
- the appearance of pictures, videos, contents and information is available presented on LCD connected to the system for all people waiting,
- some changes on the basis of space, time and other customer traffic numbers can be seen,
- you are simply able to time all the desired information to be shown on the intuitive user interface with the help of centralized management moreover, by a few clicks you could change some contents on more hundreds of screens.
Advantages of DS are the followings:
- more productive and awareness than ordinary advertisements
- its usage is more widespread since its management is simple, having cost-efficient use
- efficient advertisements and information are segmented, focused on target groups
- constantly variable, moving and dynamic contents
- minimal wastage in addition to proper planning
- broadcast unique content (on LCD, Plasma TV, service panels, etc.)
- the possibility of interactivity on service panels
What could Xperion offer?
- System planning with free consultation and advisory service
- Software development, promoting individual softwares and applications
- System integration – integrating our systems by external systems
- Operation and maintenance, guaranteeing high availability of our experts
Customer experience architecture
Content Management
- Content optimization based on chosen services by clients
- Appearance of some variable data for example, weather, currency, waiting time, etc.
- Centralized management portal used for content management
Campaign management
- Campaign management according to time and premise
- Setting the time validity (from date to date)
- Defining spatial coverage (bank branch/desk)
- Appearance based on ordered service by the client
Client interaction
- Appearance and processing of electronic questionnaires
- Content can be stopped and paged by the client
- Opportunity to appear the content managed by the administrator
Tool management
- Alarms on the splash screen of the interface about the current status of the system and tools
- Remoting controlling, installation, scheduling automatic update
- Listing the tool errors
- Map view – appearance of faulty tools on the map
Customized Dashboard
- Current data of customer traffic on only one screen
- Various views depending on what data are needed
- Comparison of all past and new data
Customer experience management
Customer satisfaction survey
- replace the paper and hostess-based survey
- cost-efficient and up-to-date solution
- measurement based on transaction, accurate and quick data service – evaluation is according to the newest experiences
- backtesting of customer reactions after having marketing campaigns
- questionnaires on customer satisfaction and experience that can be managed
- test campaigns before introducing a product