Announcing Orchestra 7

Today Orchestra 7 was globally announced. Information about the product was made available via a news release that was published on our global web and distributed to select media. News was also published on Qmatic’s LinkedIn company page.

These jobs will go away by 2030

There will be plenty of jobs in the future: You just won’t be able to do them. In the not-so-distant future, millions of workers will have different jobs than they have today. What those jobs will be exactly, is still very much up for debate.

Teleopti WFM – Version 8.6 in detail

In developing version 8.6, the focus for the Teleopti WFM team has been on helping our customers to effectively handle any changes or requests that come along. A large part of achieving this responsiveness is improving the speed and usability of each tool.

Teleopti MyTime mobile application

Building on the popularity of MyTime, Teleopti’s web-based self-service tool for agents, we will be launching the MyTime mobile app this spring. The interactive MyTime application helps agents keep up to date with theirs and their team members’ schedules, track their performance, and, using add-on modules, take control of their vacation and working hours whenever, wherever.