Dashboard without user interviews?

When companies set off to build their BI applications, the most common mistake they’ll fall into is foregoing user interviews. We often hear: “But we already know what we want. Here’s a list of metrics we need displayed in this dashboard. Can’t you just design the dashboard based off of this?”

Is E-Commerce slowly growing to kill brick and mortar?

Online sales increased at an astounding rate in the past few years, yet there are a lot of people who still prefer the more hands-on “going to the store” shopping experience. In the USA the total offline sales are 10X bigger than online. However, the online shopping business is growing 3x faster than offline.

Five reasons Toys R Us failed

“It’s a magical place. We’re on our way there.” The old Toys R Us jingle has worn thin. Now it’s on its way out. The retailer’s UK arm has gone into administration, putting thousands of jobs at risk. It isn’t that we have stopped indulging our children’s demands.

Orchestra 7 – GDPR Ready CFM Solution

Qmatic, the global leader in Customer Journey Management, today announces Orchestra 7, the new version of its flagship enterprise platform Orchestra. Orchestra 7 is GDPR ready, completely modular and customers can choose from pre-packaged solutions like Click & Collect for Retail or tailor a solution that matches their exact needs.

Qmatic Benelux hosts successful partner meeting

From the 5th to the 7th of February 2018, Qmatic Benelux invited partners from the Benelux and Central Europe for a 2-day team meeting focusing on sharing best practices, exchanging knowledge and driving sales. After an informal Meet & Greet, the official program started on Tuesday with a full day of workshops and presentations.