As a valued partner of Teleopti, I wanted you to be among the first to hear our exciting news. I am proud to announce that Teleopti has been acquired by Calabrio, the customer experience intelligence company headquartered in Minneapolis, Minnesota, USA.
Over the last 10 years, the public sector has changed significantly as it strives to keep pace with new challenges. From increasing public expectations to the government’s more visible performance, organizations are under pressure to provide citizens with quick and easy access to more innovative services.
Best buys outnumber Apple stores 5 to 1 – Yet Apple makes 5x more in sales per store. In 2018 Apple’s customer loyalty note has hit an all-time high of over 90% – What makes Apple so successful?
Skills for working processes to be learnt can be solvable by using micro-lessons in a more effective way than traditional courses. On the basis of the article released – at CIO.com – by Darren Winterford as the CEO of Ed Micro-learning, we are able to review the benefits of micro-learning.
IT managers, processing the digital business strategy, should cooperate with marketers in order to manage the user heatmap as a crucial importance. Perhaps the digital period has irrevocably changed the dynamic of corporate management.
The retail industry has undergone a significant transformation over the past decade, and it continues to evolve quickly. Led by advancements in digital channels, 2018 has been kind to retail in the US, with the market reporting growth every month so far after a record-setting 2017.
Organizations are awash in data — from geocoded transactional data to real-time website traffic to semantic quantifications of corporate annual reports. All these data and data sources only add value if put to use. And that typically means that the data is incorporated into a model.
If you flash a glance on a study from 2015, you can see that most of the innovations mentioned in the study are becoming the part of the daily practice of retail trade. (Unfortunately, currently there are no newer published studies which are such detailed and exact like the one from 2015.)
