Airport Passenger flow management

To optimize the passenger exprience, airports need accurate KPIs in all elements of their service delivery management. Passenger flow management is the best solution to meet this demand. Xovis PTS combines 3D sensors with a software solution to measure aand visualize the gathered data on real time dashboards.

Exciting News from Teleopti

As a valued partner of Teleopti, I wanted you to be among the first to hear our exciting news. I am proud to announce that Teleopti has been acquired by Calabrio, the customer experience intelligence company headquartered in Minneapolis, Minnesota, USA.

Public services: striving for satisfaction

Over the last 10 years, the public sector has changed significantly as it strives to keep pace with new challenges. From increasing public expectations to the government’s more visible performance, organizations are under pressure to provide citizens with quick and easy access to more innovative services.

Micro-learning

Skills for working processes to be learnt can be solvable by using micro-lessons in a more effective way than traditional courses. On the basis of the article released – at CIO.com – by Darren Winterford as the CEO of Ed Micro-learning, we are able to review the benefits of micro-learning.