Measuring Basket Sizes

How are automated tools helping brick-and-mortar retailers expand basket sizes? Read about why the quality of data supporting A/B testing, upselling, cross-selling, and marketing efforts is essential for improving performance.

What the Best Digital Brands Do Differently? They orchestrate customer journeys for key segments too.

Despite constantly changing customer sentiment and strong economic headwinds, best-in-class digital brands power through and set the standard for excellence. “Understanding what these brands collectively do better than their peers can help CMOs develop roadmaps and leverage best practices to improve their own brands’ digital maturity,” says Matt Moorut, Director Analyst at Gartner.

Everything for the user experience.

Not only does the National Digital Citizenship Program raise the digitization of e-public administration services to a higher level, but in many cases the process and approach to administration itself will be radically transformed by 2026.  Simplification, user experience, citizen satisfaction, optimization of administration – the above terms are given a key role in the…

MTU Aero Engines – Green Signage for Aircraft Engineering

Why discard existing older screens when you can give them an easy upgrade with easescreen? Our partner ComPeri GmbH developed a comprehensive Digital Signage system for two MTU Aero Engines locations. This system integrated older displays for ecological and economical reasons, using an individually programmed easescreen app.

CX Leaders Are Overly Optimistic About Their 2023 Budgets

It’s a challenging time for customer experience (CX) leaders: Companies have lost their focus on customers, customer expectations continue to rise, and the economy is becoming more turbulent. Despite these challenges, a whopping 82% of CX leaders predict that their budgets will rise in the next 12 months, according to new Forrester data. Forrester contends that CX…

Certificate for companies with the steadiest financial standing

Dun & Bradstreet, the international provider of business information and company ratings classifies the financial stability and business reliability of all enterprises based on a proven system, that has been designed by international experts, and whose operation is consistently measured. This is how our company, Xperion Ltd. has been chosen as one of the enterprises…

From EX to CX and beyond – to revenue growth

A recent research highlighted that EX and CX and “revenue growth” are seriously intertwined, but not through complicated mathematical formulas, but improving the worker experience (EX) improves the customer experience (CX), which revenue growth. If management only focuses on CX and doesn’t deal with EX, it’s like leaving money on the table.

14 Smart Ways To Improve Your Customer Experience Using Technology

The experience your customers have when working with your business is a key factor in success. Ensuring your customers have seamless, satisfactory interactions with you—from when they first reach out through the completion of their transactions and beyond—will increase both your retention figures and the likelihood that existing customers will recommend your business to others.…