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January 12, 2024

Xovis has signed an agreement with HELLA Aglaia covering the acquisition of the company’s People Sensing business. The acquisition, …

April 19, 2023

How are automated tools helping brick-and-mortar retailers expand basket sizes? Read about why the quality of data supporting A/B …

January 13, 2023

Not only does the National Digital Citizenship Program raise the digitization of e-public administration services to a higher level, …

November 4, 2022

SOLO END-OF-SALE ANNOUNCEMENT End-of-Sale / End-of-Life Announcement for SOLO QMATIC announces the End-of-Sale and End-of-Life dates for SOLO. The …

August 9, 2021

Many enterprises have embarked on some form of customer experience (CX) transformation. While such initiatives vary in terms of …

November 23, 2020

The customer journey is the path that a customer walks, between the different touchpoints and interactions with an organization. …

January 15, 2020

Deloitte’s 11th annual Tech Trends report provides insights and inspiration you will need for the digital journey ahead. Several …

January 15, 2020

IN 2020, THE next stage of digital’s evolution welcomes us with the promise of emotionally intelligent interfaces and hyperintuitive …

January 15, 2020

​New breakthroughs promise emotionally intelligent interfaces and hyperintuitive cognitive capabilities. Can we architect systems that will both find the …

June 6, 2019

As a valued partner of Teleopti, I wanted you to be among the first to hear our exciting news. …

January 28, 2019

Skills for working processes to be learnt can be solvable by using micro-lessons in a more effective way than …

December 18, 2018

IT managers, processing the digital business strategy, should cooperate with marketers in order to manage the user heatmap as …

March 28, 2018

“It’s a magical place. We’re on our way there.” The old Toys R Us jingle has worn thin. Now …

February 1, 2018

Today Orchestra 7 was globally announced. Information about the product was made available via a news release that was …

May 24, 2017

Building on the popularity of MyTime, Teleopti’s web-based self-service tool for agents, we will be launching the MyTime mobile app this spring. …

September 9, 2016

How can you leverage WFM to make quick-and-easy wins for your return on investment (ROI)? I’d like to share …