Monthly Archives: August 2025

AI-Enabled Sales, Customer Service, and Contact Center Strategies

IDC’s AI-Enabled Sales, Customer Service, and Contact Center Strategies keeps product, sales, marketing, customer service, contact center, and strategic planning professionals informed of trends, leading and emerging vendors, and new market opportunities whether public cloud, dedicated private cloud, or on premises. The market is innovating in AI-based functionality, causing new competitive differentiation strategies. In addition…

Qmatic Earns Spot on G2’s 2025 Best Software Awards for Best Office Products

Qmatic today announced it has been named to G2’s 2025 Best Software Awards for Best Office Management Software Products. As the world’s largest and most trusted software marketplace, G2 reaches 100 million buyers annually. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.…

The Role of Real-Time Information in Digital Signage

With today’s business world operating at nearly the speed of light, organizations require instant access to information to remain competitive. With digital signage, businesses can leverage real-time data to deliver up-to-the-minute updates, from sales performance metrics to inventory changes, directly to employees or customers. This immediate access to critical information enhances decision-making and streamlines communication,…

Customer service on the brink

The choices companies make today—where they invest, how they design experiences and how they build trust—will determine their relevance and growth for years to come. We see three essential actions service leaders must take. Now is the time to fix customer service.

Top 5 Ways Occupancy Data Improves Campus Life

As campuses grow more complex and student expectations rise, universities are under pressure to deliver smarter, more connected experiences. But too often, students waste time searching for available study spots, classrooms sit empty due to scheduling inefficiencies, and resources are consumed without being truly needed.

How Real-Time Occupancy Data is Redefining the Modern Office

HVAC systems hum away on fixed schedules, cleaners tidy empty rooms, and meeting spaces sit booked but unused. It’s so common that most facility teams barely notice it anymore.

Unified Footfall Analytics: The Future of Integrated Operational Insights

Every day, your building generates valuable data – from POS transactions and HVAC usage to security logs and occupancy counts. The problem?

Why Global Retail Chains Choose Vemco Group

Running a single store comes with enough challenges – but operating hundreds or even thousands of stores across multiple countries takes complexity to another level. Consistency, accuracy, and efficiency become non-negotiable.

Qmatic Achieves Renewed ISO 9001:2015 and ISO/IEC 27001:2022 Certifications

We are excited to announce that Qmatic has achieved renewed ISO 9001:2015 and ISO/IEC 27001:2022 certification for our quality management and information security systems.

How to Strategically Prepare Your Business for Q4 with People Counting

Q4 is the most crucial time of the year for many businesses. With the holiday season, year-end sales, and increased customer traffic, preparation is key to maximizing profits and ensuring smooth operations. The secret weapon? People counting technology.