The great retail bifurcation: Why the retail “apocalypse” is really a renaissance.
Don’t believe everything you read about the #retailpocalypse. Retail’s going through a renaissance.
Cinesa has improved the customer experience thanks to Qmatic’s single queue management system
Cinesa is Spain’s leading cinema screening company with 22 million viewers, and is also the leader in movie theaters, with more than 500 spread out among the main provincial capitals. Cinesa is committed to technology and comfort when it comes to offering its customers the best possible cinema experience.
Avis relies on Qmatic to offer a better experience in their network of offices
Avis is one of the world’s most renowned car rental brands, with some 5,450 offices in more than 165 countries. It has a long history of innovation in the car rental industry and is one of the leading brands on an international level in terms of cus- tomer loyalty.
Bridging the gap between online and in-store sales innovation
Is there a gap in your customer experience? Bridging the gap between online and in-store sales innovation. While online stores continue to make strides in technology that improves the customer experience and drives more sales, in-store is being left behind. Here’s how you can bridge it.
Meet the new Mobile Ticket – taking virtual queue management to a new level
Mobile Ticket connects to Orchestra, an enterprise platform to manage omnichannel customer journeys. Orchestra future proof’s your customer experience strategy with bolt-on modular packages including appointment and resource management, online collection processing, digital signage, context marketing opportunities and staff mobile applications.