August 7, 2023
Rapid innovation in AI-assisted automation adds another layer of possibilities to what can be accomplished. How to deliver a …
We Provide
Better experience for customers and employees. More growth for business.
We have been helping businesses enhance customer and employee experience since 2003. Give your stakeholders the best experience with Xperion.
Trusted By
Solutions
Our partnership with some of the leading software and hardware suppliers in the world to enhance different aspects of your customer and employee experience.
In-store
Analytics
Rethink the way you do business with effective and tailored solutions to keep track of people flow. Use people counting and data analytics to make better business decisions.
Real-time Traffic Management
Capture important information about the footfall to the store at the point-of-sale. Manage workforce effectively. Get instant insights into store traffic and conversion rates, for one store or multiple chains.
Customer Experience & Customer Journey Management
Improve your customer experience from appointment booking and arrival process, to service delivery and feedback collection, manage everything within our comprehensive customer journey management tool.
Digital Signage Management
Manage content easily, for any output device, location, operating system or platform. Manage your information, messages and locations effortlessly with just one scalable solution.
Workforce
Management
Unlock the full potential of your people. Use AI-enabled forecasting and scheduling to connect agents with customers fast. Give agents more flexibility with intuitive self-scheduling.
Products
We offer a unique product to our clients
Xperion Dashboard Bot (xBoT)
For users of Qmatic Orchestra, QBoard is an application that integrates seamlessly into your customer experience solution to align your team’s KPIs with yours.
QBoard
For users of Qmatic Orchestra, QBoard is an application that integrates seamlessly into your customer experience solution to align your team’s KPIs with yours.
Why Xperion?
The right hardware and software is just part of the equation. While we have partnered up with the best suppliers in the world, our expertise is in planning, implementing and training your staff to make the best out of our solutions.
Customers trust us because
- Xperion is a trusted name with over 2 decades of experience helping businesses grow, by taking their customer experience to world-class levels
- We understand that every client has their unique needs. We customise our solutions to match your business.
- We provide the highest quality solutions. We are continuously optimising our service standards.
- We are a one-stop-shop for a comprehensive solution. We will oversee the development of your custom solution till you are confident in managing it on your own.
Start your journey with Xperion today.
Avis
Car rental company
Car rental company
Samsung
Electronics Company
Electronics Company
Decathlon
Retail company
Retail company
Groupama
Insurance company
Insurance company
Avis
Car rental company
Car rental company
Samsung
Electronics Company
Electronics Company
Decathlon
Retail company
Retail company
Groupama
Insurance company
Insurance company
Testimonials
Avis
Car rental company
★★★★★ 5/5
“Thanks to this system, the customers are recognizing that they are being treated fairly and employees can focus on service without having to worry about whose turn is next.”
Latest Resources
July 31, 2023
There’s a strong connection between investing in customer experience and increasing the bottom line. But what happens to CX …
July 14, 2023
Many organizations rely on external partners (or ‘intermediaries’) to support “their” customer experiences. But is it really “their” customer …
Partners
Driven by strategic partnerships
